How to Talk So People Listen by Sonya Hamlin

Author:Sonya Hamlin [Hamlin, Sonya]
Language: eng
Format: epub
ISBN: 978-0-06-203677-3
Publisher: HarperCollins
Published: 2006-09-15T00:00:00+00:00

CHECKLIST FOR ONE-ON-ONE ENCOUNTERS

BEFORE THE MEETING

Pre-think and know your audience!

What’s your approach: what role will you play?

Balance the power between you

Remember to listen; use what you hear; stay open

OPENERS

Warm-up and small talk

Help change gears; make a personal dent

Office as turf; notice and comment

Decide where to sit

Amenities; the “gift” of coffee

Body language; the key weathervane

PRESENTING THE SUBSTANCE How to Begin

Three points: how much time?; tell goals; give agenda

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